Purchase Agreement: By placing an order with Criminal Repellent, you understand and agree to all terms including all disclaimers, shipping policies, return policies, privacy policies, and any other company policies and agree that you have entered into a legal contract with . We reserve the right to cancel any bid that is not in compliance with Webstore policies and agreement to our company policies, which includes any of the following.
Disclaimer: You must be a responsible adult of 18 years of age or older to purchase any product from Criminal Repellent. Our products are NOT toys and are not intended for any illegal activity, abuse, misuse or misbehavior of any kind. Criminal Repellent fully supports the right to defend yourself, your family and property against any criminal activity, attack, rage, violence or anywhere you are caught in harms way. Personal protection and home security is necessary and that is the sole purpose of our products. We DO NOT support any illegal, wrongful, or unjust reason to use our products against anyone in an unjust manner or behavior, DO NOT purchase from us if this is your intent! It is the responsibility of You, the Buyer and not Criminal Repellent, the Seller to follow and obey ALL applicable laws locally and world wide in regard to the possession and use of ANY of our products. The Buyer agrees that they will not allow or encourage anyone to use the purchased products for illegal
or abusive purposes toward any living creatures or to carry any weapon anywhere prohibited by law. The Buyer further agrees to keep all products purchased out of the hands of children under 18 years of age, away from schools public or private dwellings where children and irresponsible adults may be present. By making a purchase, The Buyer agrees that ALL products purchased will be used in a lawful manner and that he/she is of the legal age of at least 18. Criminal Repellent, Webstore or any product manufacturer WILL NOT be held liable or accountable for any such actions of any crime committed and will be punishable by law. You, the Buyer will agree to check all state and local laws before ordering any product from Criminal Repellent and to check the laws where you may be traveling to before packing and carrying any of our products abroad. You, the Buyer also understand that no product is 100% effective against attack and Criminal Repellent cannot assume responsibility if a product purchased from us is not
effective in preventing bodily injury, dismemberment, or death. By placing this order, you the Buyer releases and all manufacturers of any liability and will assume all responsibility and liability.
Payments: We accept all major credit cards, debit cards, and bank account payments through PayPal. Your Payment is expected promptly at checkout to experience our Fast Shipping Reputation.
Sales Tax: All purchases that will be shipped to the state of Florida will also be required to pay 7% Florida State Sales Tax.
Return Policy: Criminal Repellent strives to offer our customers the best products at the best possible prices. All of our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are NOT subject to cancelations. Due to the nature of our products, returns will not be accepted unless the product is found to be defective, damaged upon shipment to the customer or otherwise explicitly stated on the specific product page. All products must be returned in the original packaging and brand new condition as you received it along with all accessories and Free items that may have been included. If item arrives damaged you must contact us within 24 hours via email, with a picture of the damaged item. These conditions must be met before any refunds or replacements will be offered. Criminal Repellent will replace, refund, or credit your account for returned product(s) at our discretion. In this event, the Buyer will pay for return shipping
costs and must be returned within a fourteen (14) day period from date of receipt of product(s). All returns, refunds, or exchanges must be approved by Criminal Repellent before any products are returned. NO refunds will be given for products returned without explicit permission from . Any return must be authorized by a representative of Criminal Repellent and under no circumstances will returns be accepted otherwise. Authorization and return shipping instructions including an RMA# must be obtained from before you return the package. No returns will be authorized after fourteen (14) BUSINESS days of receipt of product(s) by the customer. If the returned product has no defects and is found to be in perfect working condition, You, the Buyer will be responsible for a 10% restocking fee and the product will then be re-listed and sold.
We have implemented this policy because of the misuse of our former liberal return policy. A few unscrupulous people have ordered our products for specific short term uses and then returned the product in a condition that would not allow us to resell. We test all of our products before shipping. If you have any questions regarding our products, please contact us before placing an order.
Shipping: Due to customs laws, rules, restrictions and regulations, Criminal Repellent will not ship outside the Continental United States or to any States that the product is know to be illegal in. NO EXCEPTIONS! Please check your local laws before purchasing our products (see shipping restrictions above). ALL packages normally ship within 1-2 business days of a confirmed payment. Orders placed after 2 p.m. or on Holidays and Weekends (Saturday and Sunday) will ship the next business day. The ship day means the day your order ships out, not when you will receive your package. For example, if you place an order on a Monday after 2 p.m., your order should ship (not be delivered) no later than Wednesday a.m. Your order will then be delivered to you with the shipping method we chose. Packages are delivered by UPS / USPS Ground at our discretion and will normally arrive to your destination within 1 - 7 business days of a confirmed payment.
Once your order ships, you will be provided with shipment confirmation and a tracking number that will be uploaded to Webstore and/or PayPal within 24 hrs. after your order ships. All orders containing Pepper Spray must ship via UPS Ground or Parcel Post. For more information, please visit our Shipping Restrictions page.
We will only send packages to a confirmed shipping address that you provided through PayPal. Be sure it includes your name, place of business, the floor, suite number, or any other information that may be required. If your package is returned to us as a result of an incorrect shipping address, you will be required to pay for the cost of reshipping. Please use care when entering your shipping information, and double check your address before you submit your order.
Product Warranty: We guarantee all Criminal Repellent products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer; see item descriptions) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration. Items that have a warranty will state so on the product page, or on the package of the item. Any item that does not state any warranty in it's description or on the packaging is warranted for 90 days. Warranty replacements will be fulfilled for Manufacturer Defect Only. Wear and tear, customer misuse, etc. does not qualify for a warranty replacement. Items being returned under warranty will be thoroughly inspected for the specified manufacturer defect, and replaced accordingly. If the item returned does not qualify for a warranty replacement, we will notify you of such, and provide options for returning item back to you or for us to dispose of the item here. Refunds will not be given under warranty unless it is submitted to us within 90 days of purchase. If an item has a manufacturer's warranty longer than 90 days, refunds will not be issued. We can only repair or replace the item. If you are needing to return an item to us under warranty, please follow the return policy guidelines above.
Customer Satisfaction: As our valued customer, we believe that you should feel good about your purchase. We do our best to provide you with detailed descriptions and pictures so you can make an informed decision. You can buy with confidence knowing that our items are backed by our 100% 90 day Money Back Guarantee. All of our products are brand new, never refurbished, sourced directly from the manufacturers. Most of Our Products have a Manufacturer Warranty (see above for details). If you receive an item that is found to be defective or not as described, we will refund 100% of the purchase price (see return policy above). Your satisfaction is guaranteed. We want you to be completely satisfied and have the best shopping experience with every aspect of our business. If for any reason you are not happy, contact us immediately to better assist you.
Feedback: We are confident that you will be 100% satisfied with your purchase and trust that we will have earned your Positive Feedback with a 5 Star Rating. We ask for you to post feedback promptly after the arrival and inspection of your package. We will happily leave Positive Feedback for you shortly after a smooth and satisfactory transaction has occurred and is confirmed through your feedback. We work hard to maintain our positive feedback rating, In the rare event that you are not completely satisfied with your product, please contact us immediately and follow the return policy steps above so that we can make your buying experience with us acceptable before leaving any negative feedback.