We do this by automatically investigating any sellers who receive negative ratings, so
please leave an appropriate rating for the seller.
There are many great sellers on Webstore, but occasionally there will be a bad/fraudulent seller in the mix. Here's what to do if you've been ripped off:
1) Contact your payment processor: Paypal, Google Checkout, your credit company, You may even have recourse with USPS Money Orders
2) File a complaint with the FTC https://www.ftccomplaintassistant.gov/
3) File a complaint with the Internet Crime Complaint Center http://www1.ifccfbi.gov
4) Contact law-enforcement officials at the local and state level (your local and state police departments)
5) Also contact law-enforcement officials in the perpetrator's town & state
6) File a complaint with the shipper USPS http://postalinspectors.uspis.gov/
7) File a complaint with the National Fraud Information Center http://www.fraud.org/info/contactnfic.htm
8) File a complaint with the Better Business Bureau http://www.bbb.org
Leave Appropriate Feedback for the seller. We automatically investigate sellers with negative ratings and
immediately suspend accounts suspected of fraud. For more information on how to submit a rating on a transaction,
click here.
There is no need to contact Webstore Support Staff. We automatically investigate any sellers who receive negative ratings by buyers and take action against those which are suspected of fraud. Unfortunately, there is nothing more that Webstore Support Staff can do to help. Since Webstore.com itself is not involved in listing, collecting money, and/or shipping products, our support staff can only help with issues of how to use the website.
