The Journey of Family Themed Pendant and Chain with Poem

Our Purchase Terms:

We are first and foremost thankful for your interest and purchases with our business. When we offer free shipping with your item(s) it will be standard domestic or international shipping without additional services such as insurance, delivery confirmation, or signature required. Domestic USA shipments include all 50 states whenever eligible via standard shipping. Buyer assumes all shipping liability once item ships. Avoid concern for your purchase by utilizing the added services various shipping services offer for your peace of mind. *When purchasing high end items we require insurance and traceable carrier service. International buyers assume all taxes, duties, penalties if merchandise is not allowed, and fees. When an item states “while supplies last” it is subject to availability as they are drastically reduced in price, you agree that all monies paid for an item that has sold out will be refunded promptly by us and the transaction will be cancelled and considered fulfilled. No further action by either party will take place.

Displayed packaging is only a reflection of the available packaging we have available for purchase and use in our shipping. We will pick packaging at random for your purchase. Any products shown in packaging are not included in purchase.

Payment must be received within 48 hours of auction end. When combining auctions/buy now won you may combine your purchases for one single payment. Combined shipping and combined auctions/buy now have a limit of 5 days from first item won. Communication is essential in the purchasing process. If you have an issue and cannot make payment within the allotted timeframe listed above please send us an email or message via question area and we can work with you. NPB will be reported and we will utilize procedures provided to us to rectify the NPB actions. Full payment must clear before any product is shipped. No exceptions.

We accept money orders, cashier checks, cash, PayPal and bank wire transfer (under certain circumstances). Texas residents please note there is an 8.25% tax on all purchases.

Please read entire item information before bidding or purchasing with Buy now option. When refunds are offered they are less shipping and handling fees. We reserve the right to charge up to 18% in restocking fees. Any returns must be in original packaging with all contents included. All returns are at buyers shipping expense. Return authorization number required on all returns. All refunds and exchanges or credits are on a case by case basis. Customized items and Made to order items are non refundable as they have been created or altered specifically for the client. Absolutely no refunds, exchanges, or credits after 7 days. We stand by our products and descriptions and will always do our best to describe in detail each product for your review.

Please note that damaged items upon arrival are not subject to restocking fees and will be replaced with supporting damage claim documentation. All items customized or made to order are not available for refund, credit, or exchange. All Sales Final purchases do not offer refunds, exchanges, or credits unless damaged upon arrival. Supporting damage claim documentation must accompany return. Our policies for returns are stringent to keep overhead costs low to pass on savings to our clients and to reduce NPB activity. Products listed for purchase will state which category that particular item offers. All Purchase Terms include any purchase made via auction style, retail sale, lay way plan, Buy Now option, and any purchase made through our business. Due to variances in computer monitors colors may vary. *Actual product and or weight may vary.