Shipping & Handling-Please understand that a handling fee is necessary to cover costs of supplies we purchase to ship your items. (which include (bubble wrap, tissue paper, special size boxes, etc.) which are used to make sure your item(s) arrive to you safely. We do not include INSURANCE as that is an additional cost.
***Your package will have delivery confirmation so you may track it. Packages are sent priority mail, parcel post, 1st class or media, which includes a tracking #.
Side Note -PLEASE NOTE WE ARE DOING OUR BEST TO SHIP GREEN, which means smaller packages, and some items may be shipped without its outer packaging. If your item(s) are a gift, please let us know before bidding and we will accommodate your purchase as such.
THANK YOU IN ADVANCE FOR YOUR UNDERSTANDING.
WE DO SHIP WORLD WIDE. PLEASE EMAIL FOR RATES. (however, we are unable to combine shipping on INTERNATIONAL purchases)
We will combined shipping on "LIKE" items only, and those which end on the same day.
(for example........Clothing and CD's cannot be combined)
PAYMENT SHOULD BE RECEIVED IN 3 DAYS OF END OF AUCTION DATE
ALL ITEMS COME FROM A SMOKE FREE HOME (unless otherwise stated, as some items come from an unknown source).
Feedback-is an important part of our transaction. Upon receiving your feedback, we will then leave feedback for you. This way we know that you have received your item and are happy with your purchase. If for any reason you are not satisfied, please contact us. All we ask is for the opportunity to resolve any issue.
Refund & Exchanges-Concerns or Questions-First, please politely contact us if there is an issue with your item, the shipping, or if you have any questions or concerns. Communication is key. We are all human and our opinions may differ.
Refundoptions are: a merchandise exchange if the same item is available in my store, if the same item is unavailable you may choose another item of equal value from the store, or you may receive a refund, upon receipt of item. Buyer is responsible for return shipping fees, no exceptions.