The best Alienware had to offer in 2009. I treated it well, but the time has come to part (a college student needs his money, after all...). No major cosmetic problems. One of the left side USB ports do not work properly because its pins got somehow mangled, but the other three ports work perfectly. It should be easy to repair if you know what you are doing (I don't dare). Even after two years, this machine is still a beast and plays most of the current games easily.